Why Won't My Worksman Electric Trike Move Even Though It's Turned On?

Tips for Fixing Your Adult Three Wheeler

If you're excited to get out and ride your Worksman electric trike but suddenly find it refusing to move, frustration quickly sets in. Imagine this scenario: you power up the dashboard, the display illuminates clearly, yet when you gently push the throttle, nothing happens. Maybe the front wheel jerks or stutters slightly, but the trike remains stubbornly stationary. To add to the confusion, the dashboard might flash a cryptic "Error 24," leaving you wondering exactly what's wrong.

Experiencing this issue can understandably cause concern and annoyance. However, this common error on Worksman electric tricycles is straightforward to address. The fix is usually quick and requires no special tools.

How Do You Quickly Fix Error 24 on Your Worksman E-Trike?

Error 24 specifically signals that the connector between your electric trike's controller—the unit directing power—and the front wheel's motor isn't fully secure. Follow these clear, step-by-step instructions:

• Step 1: Identify the Motor Connector - First, clearly locate the specific connector responsible for communicating between the controller and the motor.
• Explanation: This cable runs from the controller along the adult three-wheeler frame directly to the front-wheel hub motor.
• Breakdown
• Look along the frame towards the front wheel hub.
• Find a connector with two cable ends clearly marked with arrows pointing directly toward each other.
• Step 2: Check and Secure the Connection - Carefully inspect and secure the motor-controller cable connection.
• Explanation: A partially connected cable causes the interruption, triggering Error 24.
• Breakdown
• Gently separate the connector ends slightly.
• Check each connector end carefully for dirt, debris, or corrosion.
• Clean if necessary, align the arrows precisely, and firmly press the ends back together until you feel a clear "click" or solid snap.
• Step 3: Verify Your Fix Immediately - After reconnecting the cable, verify the fix through immediate testing.
• Explanation: The dashboard should reflect a successful reconnection by removing the Error 24 message.
• Breakdown
• First, check the dashboard to confirm the Error 24 message has disappeared.
• Gently test your throttle, observing the front wheel closely to ensure smooth and consistent spinning without hesitation or stuttering.

Confirm your trike responds correctly to throttle input.

Quick Steps Overview

• Check Dashboard: Confirm "Error 24" has vanished.
• Throttle Test: Gently engage the throttle to confirm smooth wheel spin.
• Confirm Fix: If operation is smooth, the issue is fully resolved.

This reconnection reliably restores full functionality to your Worksman electric trike, quickly returning you to the road.

Understanding Why a Simple Connector Causes This Issue

You might wonder how something minor like a connector could completely disable your electric trike. The reason lies in how the electric system is designed. Your Worksman electric trike's motor continuously communicates with the controller, exchanging critical data that determines how much power is needed based on your riding conditions. Even a minor interruption in this data transmission, such as a slightly loose cable, can trigger an error, causing the motor to hesitate or completely halt to protect itself from potential damage.

Ensuring this connector stays securely engaged helps maintain the adult three wheeler's performance, prevents sudden stops, and avoids long-term issues with your electric system.

Preventing Future Occurrences of Error 24

Resolving Error 24 is straightforward, but preventing its recurrence is equally important. These measures can reduce the chances of reencountering this frustrating issue.

• Routinely inspect the motor-controller cable before riding, ensuring a secure connection every time.
• Regularly check cables for wear, damage, or pinching signs, especially if you frequently fold or store your trike.
• Include cable checks in your regular maintenance schedule to catch potential issues early.

Incorporating these habits into your routine ensures your Worksman electric trike remains reliable, safe, and ready for every ride.

What Makes Worksman Electric Trikes Stand Out?

When you choose a Worksman electric trike, you're investing in unmatched durability, reliability, and comfort. Worksman trikes have been a trusted American brand for over a century, proudly built in our South Carolina factory using quality domestic and imported components. Here's what sets Worksman electric trikes apart:

• Durability and Quality: Constructed from robust, heavy-duty components designed for longevity and rigorous daily use.
• Comfortable Ride: Ergonomically designed seating and handlebar positioning, ensuring riders of all ages and physical conditions can comfortably enjoy their ride.
• Safety and Stability: Three-wheel stability means you can ride confidently without worrying about balancing issues common to two-wheel bicycles, especially valuable for seniors or those recovering from injuries.
• Flexible Riding Modes: Riders can seamlessly switch between pedal power and electric assist, allowing them to exercise as much or as little as they prefer.
• UL-Approved Batteries: Equipped with high-quality Samsung™ cell batteries, Worksman electric trikes meet rigorous safety standards and offer reliable performance and peace of mind.

Need Additional Help With Your Worksman Electric Trike?

If, after performing these steps, Error 24 persists, or if you have any further questions or issues with your Worksman electric tricycle, our experienced support team is ready to help. We're committed to ensuring you enjoy your trike hassle-free. For personalized assistance, troubleshooting, or any other inquiries, please call us at 718-322-2000. Our staff will guide you through solutions quickly and effectively, getting you back on your Worksman electric trike in no time.